CX-E Business Process

Improve business productivity by enabling faster response times, speed up processes and reduce human latency. Stay ahead of the game with real-time notification alerts and IVR.

IVR — UCCONNECT®

Want to create faster response times and more accurate interactions? CX-E can help you integrate communications with information that enables your organisation to automate high frequency tasks traditionally managed by individuals. By directly pulling information from popular data sources such as SAP, Oracle and Microsoft SQL Server, CX-E IVR can automate processes and deliver 24/7 access to information.

For more information about IVR, please click here.

NOTIFICATION — NOTIFYXPRESS®

Now it’s easy to be proactive in communicating with customers, whether you want to contact 20, hundreds or even thousands of people. NotifyXpress is the solution for effective broadcast call notification — it can record and deliver messages efficiently, from appointment reminders to schedule changes. With the ability to personalise information by customer, you’ll maximise the full potential of this time-saving solution.

For more information about NotifyXpress, please click here.

More information

For more information you can call us on 01962 835053, or email sales@processflows.co.uk.

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