CX-E Business Process

Improve business productivity by enabling faster response times, speed up processes and reduce human latency. Stay ahead of the game with real-time notification alerts and IVR.

IVR — UCCONNECT®

Want to create faster response times and more accurate interactions? CX-E can help you integrate communications with information that enables your organisation to automate high frequency tasks traditionally managed by individuals. By directly pulling information from popular data sources such as SAP, Oracle and Microsoft SQL Server, CX-E IVR can automate processes and deliver 24/7 access to information.

For more information about IVR, please click here.

NOTIFICATION — NOTIFYXPRESS®

Now it’s easy to be proactive in communicating with customers, whether you want to contact 20, hundreds or even thousands of people. NotifyXpress is the solution for effective broadcast call notification — it can record and deliver messages efficiently, from appointment reminders to schedule changes. With the ability to personalise information by customer, you’ll maximise the full potential of this time-saving solution.

For more information about NotifyXpress, please click here.

More information

For more information you can call us on +44 (0) 1962 835053, or email sales@processflows.co.uk.

Latest Case Study

ProcessFlows Practises What it Preaches with SMS

For three decades, ProcessFlows has been distributing best-of-breed technology t...

View Case Study

Next Event

Webinar – Skype for Business: Adoption and Migration

9th August 2017
Skype for Business is emerging as a major UC platform of the future. Many businesses are at the begi...

Book a Place

Latest News

Call Me, Maybe?

Do you agree that the single most frustrating aspect of using a phone is not bei...

Read More
mautic is open source marketing automationQuick Contact