With budgets being cut and the pressure on to make savings, Public Sector organisations need to look at every possibility for streamlining operations.
In addition to making savings, recent regulations enforced by the ICO mean that access to data and its storage must adhere to very strict guidelines. Failure to meet these guidelines has already resulted in huge fines for a number of organisations.
ProcessFlows has been supplying business solutions for over 32 years. The experience gained over this time, coupled with our best-of-breed products, means that we are very well placed to provide the tools and support required to save time and money in every department of an organisation.
RightFax is the most reliable and robust fax server software available and is by far the market leader. It provides an integrated, simple and secure way to send and receive non-repudiable documents, drives down costs and increases efficiency.
Strong partnerships with industry leaders have created simple integration and interoperability, enabling organisations to quickly and efficiently roll-out desktop fax, fax from multi-function printers/copiers and back-end systems – delivering cost savings, compliance and security.
Save up to 30% of your overall print costs and create a ‘greener office’, by using Equitrac intelligent print and cost management solutions.
Equitrac Office software increases security and helps to gain control of printing through measurement, monitoring and ongoing management. The software also provides a way to gain a clear picture of an organisation’s printing needs, in order to deploy the proper equipment to meet those needs. It also helps employees become more aware of their printing habits and provides the tools to enforce print policies where necessary, such as routing print jobs to the most cost-effective devices, or limiting the amount of colour printing.
For example; all emails to be printed are output in black and white by default
XM Connect is a best-of-breed Unified Communications platform, spanning Voicemail, Unified Messaging, Call Processing, Speech Recognition and Mobility applications.
Text Messaging has long been recognised as an efficient and cheap medium for communication and many councils have now integrated SMS into their email and back-end systems, to send and receive text messages to and from not only their residents, but also their staff.
SMS is widely used in many public sector departments, including;
With the drive from Central Government to drastically cut costs but continue to provide Core Services, Local Authorities are coming under massive pressure to streamline internal processes and automate not some, but all of their Document-centric, manually intensive processes. One of the other drivers for Local Government to adopt electronic working is the asset reduction programmes, where office and storage space must be kept to the absolute minimum.
The only sensible way to achieve these demands is to deploy a fully integrated electronic document management system, coupled with a programme to remove some archive files off-site, destroy duplicates and keep the work-in-progress documents as scanned images or native files held within the EDM for instant retrieval. This integrated solution will allow all areas of the Council to take advantage of the EDM automated document processes, from within their own working environments, often without having to leave their existing Line of Business systems.
At ProcessFlows we have successfully implemented Document Management, Workflow and Business Information Tools – in the shape of OnBase – within several Local Authorities, who have all realised massive process efficiencies for a vast number of services and achieved the seemingly impossible … doing more, with less staff.
BPO is the process of hiring another company to handle business activities and processes for you.
ProcessFlows has evolved and improved this solution to fit current demands – We provide people, premises, IT, legal, human resources and fiscal support, whilst allowing the customer to retain day-to-day management control of their team and their activities.
BPO is suitable for a number of functions that are considered “non-core” to the primary business strategy, such as financial and administration processes, HR functions, data cleansing, data entry, sales, marketing, call centre and customer service activities.
For further information on ProcessFlows’ BPO services, please click here.
Almost every office and department has the use of a multi-function copier/printer, but very often these devices are not being used to their full potential. eCopy ShareScan, from Kofax, is the leading MFP document capture solution, turning your MFPs into productivity machines that instantly, easily and securely transform paper documents into more manageable electronic workflows.
Right from the MFP, eCopy ShareScan can:
Quick and very simple access to features such as Scan-to-Mail, Scan-to-PC Desktop, Scan-to-file (directly into MS Office documents) and conversion to searchable and ultra-compressed PDFs, allows the MFP to be used at it’s full potential – as a very powerful business tool.
For organisations that make use of the PDF document format, Power PDF is the smarter PDF desktop software, particularly companion to MFPs. Powerful and easy-to-use this PDF solution lets you create, convert, and collaborate like never before, for dramatic productivity gains. What’s more, Power PDF is available at one-third the price of products with comparable capabilities – exceptional value without compromise.
For further information, please call us on +44 (0) 1962 835053 or email firstname.lastname@example.org.
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