5 Strategic UC Technologies in Education

It’s clear that technology is a key enabler of learning across many educational institutions in the UK. IT staff are being tasked with implementing new digital technologies within existing infrastructure and creating a seamless user experience. This isn’t just within the remit of Higher Education, either. Secondary, Primary and even Infant schools know the value of evolving unified messaging technology.

Compatibility and interoperability have become important factors in this emerging educational environment.

AVST’s unified communications platform, CX-E, features five strategic UC applications popular with educational institutions.

• Intelligent Virtual Personal Assistant utilises location-based services to route incoming calls to the best device.
• Mobile Client delivers secure voice messages to faculty and staff anywhere on campus or off.
• Informal Call Centre for librarians and front desk staff who receive a large volume of incoming calls.
• Speech-Enabled Automated Attendant with multiple departmental greetings and the ability to tailor them according to time of day and day of week.
• Outbound Notification to parents, students and staff of school closures or other important events.

Read AVST’s case study here to learn how AVST, Cisco and Google have set the standard in education.

For more information, contact us at enquiries@processflows.co.uk.