Case Studies

 

Britannia Hotels – 123-txt Case Study

Our Text Messaging solutions are helping Britannia Hotels and Pontins innovate and improve their customer service offering.     Britannia Hotels are a British hotel group with 61 hotels across the country, offering over 10,000 bedrooms. With location being key, Britannia Hotels can be found in prime cities across the UK, as well as near…

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ITE Group

The benefits to service and efficiency RECITE brings to ITE speak for themselves ITE Group PLC are world leading organisers of international exhibitions and conferences. With over 240 events each year globally, ITE pride themselves on creating spaces for people to meet face-to-face, discuss, develop, inspire and celebrate. These events are planned and run by…

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Spencers Solicitors

Our Text Messaging solutions are helping Spencers Solicitors innovate and improve the way they communicate with clients and colleagues.     Spencers Solicitors are a Chesterfield based law firm that have been delivering exceptional legal services for over 40 years. Their reputation is founded on a commitment to a tailored, personal approach that puts their…

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JT Global – Partner Case Study

Our long and successful track-record with JT Global Enterprise is providing the foundations for their continued growth and success.     JT Global Enterprise, the business to business division of JT Group, is a London-based provider of Managed Data, Voice, Unified Communications, Smart Retail and Contact Centre solutions. With an extensive list of customers spanning…

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Evolve Computers – Case Study

Evolve computers grow their business and improve customer retention by outsourcing with ProcessFlows Headed up by Managing Director David Watson, Evolve Computers are an IT services business based in London, UK. They provide traditional helpdesk maintenance, cyber threat prevention and strategic advice services to small business clients in London. The Client – Meet Evolve Computers…

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Global Photo Print Company – Outsourced Services Case Study

A global photo print company delivers customer support in six European languages, cost-effectively, by Outsourcing with ProcessFlows. A global photo print company headquartered in the US has a network of websites and applications that let customers upload photos and design gifts such as mugs, prints, photobooks, and wall art. The company operates internationally and has…

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Capstone Partner Case Study

Capstone Intelligent Solutions – Proactive engagement driving new business for Partner     Capstone Intelligent Solutions are an international team of communication technology experts with offices across the UK, Ireland and the USA. Their international network of trusted partners has allowed them to extend their reach with Capstone now servicing the communication needs of well…

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Homebase – 123-txt Case Study

Our 123-txt SMS Gateway has helped Homebase transform the way they communicate with colleagues and customers.     Founded in 1979, Homebase is one of the UK’s leading home improvement and garden retailers. The company operates over 180 stores across the UK and Ireland, employing in excess of 8,000 people throughout its store estate, distribution…

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Latest Case Study

Britannia Hotels – 123-txt Case Study

Our Text Messaging solutions are helping Britannia Hotels and Pontins innovate a...

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